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How Can We Help You?
Phone Support
Speak directly with a support representative
0300-0020359
Available 9AM - 9PM
Email Support
Send us an email and we'll respond promptly
support@npcn.com.pk
Response within 24 hours
Live Chat
Chat with our support team via WhatsApp
WhatsApp Chat
Available 9AM - 9PM
Visit Us
Meet with our team in person
P-442, Shop No. 2, F-Block, Allama Iqbal Colony, Faisalabad
Monday - Sunday: 9AM - 9PM
Support Categories
Internet
Support for internet connectivity issues
- Connection troubleshooting
- Speed optimization
- Wi-Fi setup and configuration
- Router and modem support
- Network security
Billing & Account
Help with billing questions and account management
- Understanding your bill
- Payment methods
- Updating account information
- Service plan changes
- AutoPay setup
Installation & Equipment
Support for new installations and equipment
- Installation scheduling
- Equipment setup guides
- Hardware troubleshooting
- Upgrading equipment
- Self-installation support
Frequently Asked Questions
Still Need Help?
Our support team is available 24/7 to assist you with any questions or issues you may have.